National network · prepaid & direct
Neptune Society review
Neptune Society is the nation's largest cremation provider, with over 40 years of experience and around 45 locations. It earns positive feedback for professionalism and efficiency, but some consumers report concerns about sales pressure and pricing transparency.
Our take
A comprehensive option if you value established infrastructure and service variety — but ask for a clear, itemized price breakdown before committing.
- Best for
- Families who want an established national provider with full memorial options and don't mind paying for the brand.
Reported from $1,950
Why families choose Neptune Society
- The largest cremation provider in the US
- Extensive geographic coverage (~45 locations)
- Flexible options, from direct cremation to full memorials
- Well-known columbarium and memorial-reef locations
- Established 40+ year reputation
What to watch for
- $15M class-action settlement over aggressive telemarketing (2016–17)
- Complaints that sales staff don't clearly explain the basic package
- Reports of pressure tactics and reluctance to disclose pricing upfront
- Some contracts reported to require expensive urn purchases
Pricing
Neptune Society prices
Reported total cremation package around $1,950 (professional services, transportation, refrigeration, container). Verify current pricing with Neptune directly.
- Professional services (non-declinable)
- $895
- Total cremation package
- ~$1,950
- Transportation
- $494
- Ash scattering (garden)
- $245
- Memorial at sea (private)
- $1,095
Reported figures that date quickly — always confirm current pricing with Neptune Society and compare a local direct-cremation quote.
Compare
Neptune Society vs other providers
| Provider | Model | Reported from | Best for |
|---|---|---|---|
| Neptune Society | National network · prepaid & direct | $1,950 | Families who want an established national provider with full memorial options and don't mind paying for the brand. |
| Online-first · direct cremation | $995 | Families who want a fully online, transparently priced cremation and live in one of After's 11 states. | |
| National network · full-service & cremation | Varies | Families who want a traditional, highly customisable service and value a location almost anywhere in the US or Canada. | |
| National network · prepaid & direct | $1,852 | Families who prioritise a long-established provider and peace of mind over the lowest possible price. | |
| Regional · pre-need & immediate | $795 | Cost-conscious families (and veterans) in its western-state service area who want transparent, no-frills cremation. | |
| National network · full-service & cremation | Varies | Hispanic families who want a provider fluent in their traditions, language and customs. | |
| Online-first · direct cremation | $995 | Families in its western-state footprint who want a low-cost, no-visit cremation arranged online. |
Neptune Society FAQ
- How long does Neptune Society take to complete a cremation?
- In most cases about 5–7 days, though weekends, holidays and any delays at the coroner's office can extend this.
- What does Neptune's direct cremation include?
- It's the simplest, least expensive option — no funeral, viewing, embalming or casket. The ashes are returned to you after cremation.
- Can you hold a memorial without the body present?
- Yes. You can hold a memorial before or after the cremation; it can still be meaningful even without the remains present.
Not sure Neptune Society is right for you?
Compare Neptune Society against verified local providers and their real prices before you commit.
Compare local quotes